Support

Need help? Write to support@grow-bonsai.app.

You can also send feedback in the app: open Profile, then Send feedback.

How do I start a skill?

Open Explore and find a tree in the Nursery. Plant it in your garden. Then pick a step and start the timer.

How do I join an orchard?

Ask your teacher, gym or school to show you their enrollment code. In the app, open Explore, then Orchards, and tap Scan enrollment code. Their tree shows up in your garden.

How do I restore Premium on a new phone?

Sign in with the same Apple account. Tap Premium in your garden, then Restore purchases.

How do I cancel Premium?

Open iPhone Settings, tap your name, then Subscriptions. Select Bonsai and cancel. Premium stays until the end of the month that you paid for.

How do I get a copy of my data?

Open Profile, then Privacy & export, then Download my data.

How do I delete my account?

Open Profile, then Privacy & export, then Delete account. Our server erases your data 30 days later. If you sign in again before then, the deletion stops. The privacy policy tells you what is erased.

How do I open an orchard for my business?

In the app, open Profile, then Register an orchard. Then build your trees in the orchard console. You can publish them when we approve the orchard. Sign in to the console with the app: open Profile and choose Sign in to orchard console.